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Carpet Shampoo

FAQ's

 


 

How do I mix Unique Carpet Shampoo?

  • Spot Treatment: Mix the product using a 10 to 1 ratio, or 10 cups of warm water to 1 cup of Carpet Shampoo. Apply as much of the diluted mixture to the stain as needed to completely saturate the area. Then cover the area with a damp, white cloth and lightly agitate. Leave the damp, white cloth on the stain overnight.

  • Carpet Extractor: This is for larger areas. Mix 4 ounces of Carpet Shampoo per 1 Gallon of warm water.  After mixing and before using the extractor let the product sit for 10-15 minutes, giving the bacteria time to activate and reproduce.


Which carpet extractor machines work with Unique Carpet Shampoo?

Unique Carpet Shampoo will safely work with any and all extractor machines. It will not only work great on carpets, but it will not leave a buildup of residue in the extractor. That means little to no clean up for the extractor.


What if my extractor has two compartments?

If the carpet extractor has two compartments (one for water and one for the shampoo) mix 4 ounces of the Carpet Shampoo per 1 Gallon of warm Water and add the mixed solution to both compartments. It’s important to add it to both compartments because it gives the bacteria time to activate in the extractor, otherwise the bacteria won’t activate until it is in the carpet.


I used your product and there is still a stain, what's the deal?!?

Since Unique's Carpet Shampoo uses living bacteria to do all the cleaning there are certain scenarios that can reduce their efficiency.

Please see the following scenarios:

  • If the problem area is a pet stain, make sure that your pet is not on any antibacterial medications. The antibacterial properties can still be left in the carpet and this will kill any bacteria that comes into contact with it. If this is the case use warm water and extract the problem area a couple of times to remove any antibacterial leftovers. After the spot has been cleaned with warm water apply the premixed Unique Carpet Shampoo as instructed.

  • Some carpets use a stain guard that can oppose the bacteria from eliminating the stain. Even though many stain guards wear down quickly, it can still affect the Carpet Shampoo. For this issue, extract the stained area using warm water a couple of times, to break down the coating on the carpet. After extracting with the warm water apply the premixed Carpet Shampoo as instructed.

  • If there are signs that the stain is diminishing, but not completely gone, the best solution is to apply a second application to the stained area.

  • Berber or Wool may require more applications of the Carpet Shampoo because berber and wool are more tight knit and resistant to liquid . After applying the Carpet Shampoo to the stain, agitate the area, getting the product deep into the carpet. A second application may be required.

  • If the stain has turned brown after applying the Unique Carpet Shampoo, this may be a bacteria residue left behind. This is very uncommon, however sometimes when the stained area dries, the bacteria can no longer survive and when it does die it can leave behind a brown residue. If this does happen it can easily be cleaned up by either extracting with warm water or vacuuming over the area.

  • If you are still not seeing results, please feel free to email our customer service at info@uniquemm.com. We’re here to help!


I thought bacteria was harmful, how can your product be safe?

Some bacteria is harmful, however the bacteria used in the Carpet Shampoo is not. The bacteria used is non-pathogenic, which means, “ not harmful to humans or animals.” Non-pathogenic bacteria is used in many everyday products such as milk and yogurt. However, Unique strongly suggests that it should not be consumed.


Can I Use Carpet Shampoo On My Wood Floors?

The Carpet Shampoo can be used on wood floors, however too much liquid can damage a wood floor. Therefore mix 10 cups of warm water to 1 cup of product and apply it to the problem area on the hardwood. Leave the product on the stain for an hour and then dry the spot with a towel. If the stain is not resolved, reapply a second application.


I own a restaurant, why use Unique over other products?

Please consider the following:

  • Safety!  Unique’s products are safe which will create a better environment for employees and customers.

  • Grease! Unique’s bacteria formulation includes grease eaters which will make any carpet between the kitchen and the dining area look like new.

  • Soap Buildup! Many carpet shampoos leave behind an alkaline buildup (sticky substance), unlike Unique’s Carpet Shampoo, which contains NO soap. Not only will it not leave behind any buildup, it will actually break down any sticky substance.

  • Bacteria and Enzymes! Formulas that only use enzymes can only do half the job. When bacteria reproduces it actually creates enzymes. The enzymes then break down more complex molecules into something the bacteria can eat and completely eliminate. The two work together to help eliminate all stains and odors.


Your product is awesome, and I just have a need to tell the world, how can I do that?

Well besides buying a whole bunch of bullhorns and hiring millions of people to stand on every street corner in the world singing our praises, you can do few things:

  1. Post a review on our Google+ page and we’ll give you a discount on your next purchase (https://plus.google.com/+Uniquemm)

  2. E-mail us your testimonial, and we will do our best to get it out there (info@uniquemm.com)

  3. Tell your local stores that you love the products and that if they aren't carrying them, already, they should contact us! (800.476.1608)


**IMPORTANT** We don’t recommend leaving the carpet wet for more than 24 hours. If needed let the area completely dry and then apply a second application. **IMPORTANT**